BPM is a management discipline rather than a technology or a tool. This is an important concept. BPM is not merely software you purchase, install and run to fix a business issue; people play a significant role in business process management. In fact, a key difference between workflow software and BPM software is that the BPM software goes beyond merely automating tasks to helping people make repeated process improvements.
A business process is the set of activities required to accomplish a common goal. The activities may be performed by people or systems and are completed either sequentially or in simultaneously. It is best to think of a business process as the way that work should be performed.
Members of the Group
Activities carried out so far
Series of Workshops being conducted for Adminstrative Staff Offices of University of Peradeniya, towords implementation of Business Process Management in the University of Peradeniya